While the basic SharePoint development and administration is quite simple, some
aspects of the system can be extremely complex. You have a team that can handle
most of the work, but it is too difficult expensive to hire someone with the
level of experience required to find the simple fix for difficult issues or
anticipate future issues when developing new components.
For a fixed monthly fee we provide instant access to an expert who knows
SharePoint inside and out.
This includes a number of services, focused on either troubleshooting existing
issues or on avoiding future issues:
Troubleshooting - we investigate issues with your SharePoint environments or
code and recommend a fix or workaround. This can involve uncovering bugs in the
SharePoint platform itself.
Component design - given a high level requirement we recommend the best
approach to take full advantage of out of box features and avoid any potential
issues.
UI help - SharePoint settings are found in many different places. If you
can't find a feature, we can tell you where to find it.
Platform design - Decisions made early in the deployment process can have a
significant impact later. We can help you understand the consequences of these
early decisions.